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Customer portal · Self-service
A calm place to handle it all yourself.
Track your order, start a return, find your invoice or get in touch. Curated self-service, on your terms – around the clock.
Open 24/7
Go straight to the help centre
Find your order
Start here
Enter your order number and e-mail. You’ll find both in your confirmation e-mail from Houmøllers.
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New here? Create account
Self-service
Everything you need – in one place
01
Delivery
Tracking, delays and delivery times.
02
Returns
Start a return in under a minute.
03
Care guides
Look after wood, leather and textiles.
04
Assembly
Guides for assembling your furniture.
05
Warranty
Faults, complaints and coverage.
06
Report a fault
Damage, missing parts or wrong item.
